Flexible pricing
Pricing that works with you, not against you
Our Flexible plan works your bill out at every rate each month and charges you the lowest. Every feature is on every plan.
| Rate | A month | Included | Each extra certificated | Each extra non-certificated |
|---|---|---|---|---|
| Pay As You Go | £0 | Nothing, you pay as you go | 80p | 40p |
| Business(the rate you would be charged at) | £24 | 100 certificated, 200 non-certificated, or any mix of the two | 60p | 30p |
| Business Pro | £48 | 200 certificated, 400 non-certificated, or any mix of the two | 40p | 20p |
| Enterprise | £72 | 400 certificated, 800 non-certificated, or any mix of the two | 20p | 10p |
Included candidates can be any combination of certificated and non-certificated. 2 non-certificated use the same allowance as 1 certificated.
Your bill for the month
£24.00
Worked out at every rate, and charged at Business, the lowest.
The Flexible plan
Choose it once, then forget it
Choose it once
At the end of each month Flow works out your lowest rate. Nothing to tune, nothing to switch.
Quiet months costs less
Every month it automatically adjusts it, fewer candidates, a smaller bill. No standing fee and no minimum charge.
One over is just one more
£24.00 covers 100 candidates. The 101st takes it to £24.60, you never need to increase your plan.
Everyone gets everything
Every feature, and unlimited trainers, users and courses, whatever you pay.
A year on Flexible
Your bill follows your work
Training is rarely the same every month. Here is a trainer with a busy spring and nothing at all in August, without once changing a thing.
890 candidates and £312.00 for the year.
An example, with every candidate on a course where Flow issues the certificate.
| Month | Bill | Candidates |
|---|---|---|
| Jan | £24.00 | 30 |
| Feb | £24.00 | 45 |
| Mar | £24.00 | 80 |
| Apr | £30.00 | 110 |
| May | £48.00 | 140 |
| Jun | £36.00 | 120 |
| Jul | £24.00 | 60 |
| Aug | £0 | 0 |
| Sep | £24.00 | 90 |
| Oct | £42.00 | 130 |
| Nov | £24.00 | 70 |
| Dec | £12.00 | 15 |
Fixed plans
Prefer a set price?
Flexible suits most people. If you would rather know your bill in advance, any of the four rates can be a fixed plan, paid monthly or yearly.
Monthly plans
Paid up front from your card each month.
Annual plans
Twelve months for the price of ten, with the allowance pooled across the year.
- The same features as everyone else
- Need more candidates in a month? Allow additional candidates over and above your plan, charged at the extra rates, or move up a size at any time
- Renews by itself unless you switch it off, and can change to Flexible when it ends
12 monthsfor the price of 10
A fixed plan covers the candidates included in it. If a month needs more, you can allow additional candidates over and above the plan, charged at the extra rates below, or move up a size.
| Rate | A month | Included | Each extra certificated | Each extra non-certificated |
|---|---|---|---|---|
| Pay As You Go | £0 | Nothing, you pay as you go | 80p | 40p |
| Business | £24 | 100 certificated, 200 non-certificated, or any mix of the two | 60p | 30p |
| Business Pro | £48 | 200 certificated, 400 non-certificated, or any mix of the two | 40p | 20p |
| Enterprise | £72 | 400 certificated, 800 non-certificated, or any mix of the two | 20p | 10p |
Included candidates can be any combination of certificated and non-certificated. 2 non-certificated use the same allowance as 1 certificated.
Online bookings
Listing online is free. Getting paid is what costs a little.
Put your courses on your own page and it costs nothing, on any plan or none. You only pay when you want people to book and pay online.
Freeonline listing
Online Listing
Free
Show your dates on your own page. No plan, no card and nothing to pay.
Stripe’s card fee
To Stripe
Payments go through your own Stripe account, so Stripe’s fee comes out of each payment, as it does for any business.
Flow’s booking fee
10p to 40p
For each place booked online, by your plan. Added to your monthly Flow bill, never taken out of the payment.
Our booking fee, plan by plan
We charge it the same way as a place on a course: when the register is confirmed, with the rest of your bill. So if a booking is refunded in full before then, you never pay us for it.
- Pay As You Go
- 40p
- Business
- 30p
- Business Pro
- 20p
- Enterprise
- 10p
A fee for each place booked online, at the rate your plan is charging that month.
A £100 course, booked online
- The booker pays you
- £100.00
- Stripe’s card fee1.5% + 20p on a UK card
- −£1.70
- Paid into your Stripe account
- £98.30
- Flow’s booking feeNot taken from the payment
- On your monthly bill
This is Stripe’s standard UK card rate when this page was written. Other cards cost more. Stripe sets its own fees and can change them: see stripe.com/gb/pricing.
What it buys you
£1.70 of Stripe fees, and no more chasing payments
The time goes on running courses, not on following people up for money.
- Paid before they arrive, so there is nobody to chase afterwards
- The money goes into your own Stripe account, in your name, then to your bank. Flow never holds it
- Once a booking is paid, the places are made on your register for you
- Every payment is tracked for you, and a refund is made from the same screen
How the charging works
When is a candidate charged?
When you confirm a course’s register, everyone on it is charged, whatever their result. Archive anyone who did not turn up before you confirm and they are not charged. Anyone added afterwards is charged as they are added.
What am I never charged for?
Setting up, scheduling and taking registrations. Listing your courses online. Finalising a course. Reissuing, correcting or resending a certificate. Adding extra trainers or users.
What is a non-certificated candidate?
One on a course where an awarding organisation issues the certificate, or where there is no certificate. Flow keeps their record and result, and in an allowance 2 of them take the place of one certificated candidate.
Do I need a plan to start?
Not to set up, build your courses, list them online or take registrations. You choose a plan, with a card, before you confirm your first register.
When do I pay on Flexible?
Your month’s bill is made on the 1st of the next month and taken from your card about two working days later.
What about online bookings?
Every plan can take bookings online. The candidates are charged as usual when the register is confirmed, plus our booking fee on each place: 40p on Pay As You Go, 30p on Business, 20p on Business Pro and 10p on Enterprise.
What if an online booking is refunded?
Our booking fee is charged when the register is confirmed, the same as the place on the course. Refund a booking in full before then and you never pay us for it. Stripe’s own card fee is a separate matter between you and Stripe.
Start for free
Set up, build your courses and take registrations with no plan and no card. Choose a plan when you are ready to run your first course.
